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Ongeacht welk boekhoudpakket je gebruikt, wij zorgen dat alles automatisch en foutloos wordt verwerkt. Dankzij generieke aansluitingen zoals Peppol en e-mail werkt beChappy software-onafhankelijk, zodat jij altijd overzicht houdt.",[],{"id":1686,"container":68,"padding":69,"margin":70,"backgroundType":97,"backgroundColor":98,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":26,"blockType":1687,"cards":1688},"6925c97573a00820652263d4","card-block",[1689,1698,1706],{"relationTo":1690,"value":1691},"cards",{"id":65,"lastModifiedBy":60,"interfaceTitle":1335,"title":1692,"richText":1693,"image":26,"link":1694,"to":1695,"linkLabel":1696,"updatedAt":1697,"createdAt":1697},{"nl":1335},{"nl":26},{"urlDestination":56,"internalPage":26,"externalUrl":26,"target":26},"\u002F",{"nl":26},"2025-11-25T15:22:08.343Z",{"relationTo":1690,"value":1699},{"id":53,"lastModifiedBy":60,"interfaceTitle":1700,"title":1701,"richText":1702,"image":26,"link":1703,"to":1695,"linkLabel":1704,"updatedAt":1705,"createdAt":1705},"Declareren",{"nl":1700},{"nl":26},{"urlDestination":56,"internalPage":26,"externalUrl":26,"target":26},{"nl":26},"2025-11-25T15:22:26.998Z",{"relationTo":1690,"value":1707},{"id":94,"lastModifiedBy":60,"interfaceTitle":502,"title":1708,"richText":1709,"image":26,"link":1710,"to":1695,"linkLabel":1711,"updatedAt":1712,"createdAt":1712},{"nl":502},{"nl":26},{"urlDestination":56,"internalPage":26,"externalUrl":26,"target":26},{"nl":26},"2025-11-25T15:23:05.020Z",{"title":1714,"description":1716,"image":1718},{"en":26,"nl":1715},"Diensten BeChappy | Bonnetjes, declaraties & km-verwerking",{"en":26,"nl":1717},"BeChappy digitaliseert bonnetjes, declaraties en km’s automatisch. Minder gedoe, meer overzicht voor zzp’ers, ondernemers en accountants.",{"en":26,"nl":1719},{"id":239,"alt":1641,"cloudflareId":1642,"transformations":1720,"selectedVariant":19,"updatedAt":1653,"createdAt":1653,"url":1650,"thumbnailURL":1650,"filename":1654,"mimeType":43,"filesize":1655,"width":1656,"height":1657,"focalX":47,"focalY":47},{"HDVideo":1644,"square":1645,"fullscreen":1646,"vertical":1647,"portrait":1648,"univisium":1649,"public":1650,"polyvision":1651,"modernSmartphone":1652},"2026-04-01T12:53:27.224Z","2025-11-18T10:56:35.418Z",{"id":28,"lastModifiedBy":4,"interfaceTitle":1724,"title":1725,"slug":1728,"blocks":1731,"meta":1863,"updatedAt":1871,"createdAt":1872,"_status":203},"GDPR \u002F AVG",{"en":1726,"nl":1727},"GDPR","AVG",{"en":1729,"nl":1730},"gdpr","avg",[1732,1756,1854],{"id":1733,"container":68,"padding":69,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":1726,"usps":1734,"blockType":101,"subTitle":1735,"heading":1738,"richText":1740,"buttons":1755},"68f23f1fcefd9b35f8f98acf",[],{"en":1736,"nl":1737},"May 25, 2018","25 Mei 2018",{"title":1739,"as":104,"color":26,"size":26},{"en":1726,"nl":1727},{"en":1741,"nl":1748},{"root":1742},{"children":1743,"direction":26,"format":71,"indent":82,"type":92,"version":4},[1744],{"children":1745,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1746],{"detail":82,"format":82,"mode":83,"style":71,"text":1747,"type":85,"version":4},"Since May 25, 2018, the General Data Protection Regulation (GDPR) has been in effect. As you may have already heard, this European legislation gives individuals more rights regarding their data and imposes higher security requirements. BeChappy has worked hard to ensure that all aspects of our services comply with the GDPR. We're happy to tell you what measures we've taken and how we've organized the processing of personal data.",{"root":1749},{"children":1750,"direction":26,"format":71,"indent":82,"type":92,"version":4},[1751],{"children":1752,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1753],{"detail":82,"format":82,"mode":83,"style":71,"text":1754,"type":85,"version":4},"Sinds 25 mei 2018 is de Algemene Verordening Gegevensbescherming (AVG) van kracht. Zoals je wellicht al hebt gehoord, krijgen individuen door deze Europese wetgeving meer rechten met betrekking tot hun gegevens en worden er hogere eisen gesteld aan de beveiliging hiervan. BeChappy heeft er hard aan gewerkt om ervoor te zorgen dat alle aspecten van onze dienstverlening in overeenstemming zijn met de AVG. We vertellen je graag welke maatregelen we hebben getroffen en hoe wij de verwerking van persoonsgegevens hebben ingericht.",[],{"id":1757,"container":68,"padding":69,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":1758,"usps":1759,"blockType":101,"subTitle":1760,"heading":1761,"richText":1764,"buttons":1853},"68f23f37cefd9b35f8f98ad1","Measures by BeChappy",[],{"en":26,"nl":26},{"title":1762,"as":104,"color":26,"size":26},{"en":1758,"nl":1763},"Maatregelen door BeChappy",{"en":1765,"nl":1810},{"root":1766},{"children":1767,"direction":26,"format":71,"indent":82,"type":92,"version":4},[1768,1774,1778,1782,1786,1790,1794,1798,1802,1806],{"children":1769,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[1770],{"detail":82,"format":82,"mode":83,"style":71,"text":1771,"type":85,"version":4},"1. 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Data Controller",{"children":1783,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1784],{"detail":82,"format":82,"mode":83,"style":71,"text":1785,"type":85,"version":4},"In some cases, BeChappy acts as a data controller, for example when we use your data after you have filled out a contact form on our website. For this purpose, we have optimized our privacy and internal information security policies.",{"children":1787,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[1788],{"detail":82,"format":82,"mode":83,"style":71,"text":1789,"type":85,"version":4},"3. More Rights",{"children":1791,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1792],{"detail":82,"format":82,"mode":83,"style":71,"text":1793,"type":85,"version":4},"As mentioned earlier, you receive more rights as a data subject through the GDPR. This sounds great, but in many cases you depend on your software supplier when you want to exercise these rights. BeChappy has ensured that you as a data subject decide for yourself which data we store about you on our platform. This makes it easy to invoke the right of access, for example, and you always maintain control yourself.",{"children":1795,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[1796],{"detail":82,"format":82,"mode":83,"style":71,"text":1797,"type":85,"version":4},"4. Incident Management",{"children":1799,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1800],{"detail":82,"format":82,"mode":83,"style":71,"text":1801,"type":85,"version":4},"We have implemented a structured incident procedure, as described in our SLA. This procedure ensures efficient and transparent handling.",{"children":1803,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[1804],{"detail":82,"format":82,"mode":83,"style":71,"text":1805,"type":85,"version":4},"5. Risk Management",{"children":1807,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1808],{"detail":82,"format":82,"mode":83,"style":71,"text":1809,"type":85,"version":4},"After an extensive risk analysis, from phishing to the unintended disclosure of data, we have established and implemented internal control measures. Our information security policy (ISO 27001 certified) is therefore accurate, complete, and reliable. This way we prevent unpleasant surprises.",{"root":1811},{"children":1812,"direction":26,"format":71,"indent":82,"type":92,"version":4},[1813,1817,1821,1825,1829,1833,1837,1841,1845,1849],{"children":1814,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[1815],{"detail":82,"format":82,"mode":83,"style":71,"text":1816,"type":85,"version":4},"1. Verwerker",{"children":1818,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1819],{"detail":82,"format":82,"mode":83,"style":71,"text":1820,"type":85,"version":4},"In de meeste gevallen treedt BeChappy op als verwerker, bijvoorbeeld als wij jouw facturen afleveren in jouw financiële software. In dit kader hebben we onze standaard verwerkersovereenkomst AVG-compliant gemaakt. Deze verwerkersovereenkomst maakt onderdeel uit van onze Algemene Voorwaarden.",{"children":1822,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[1823],{"detail":82,"format":82,"mode":83,"style":71,"text":1824,"type":85,"version":4},"2. Verwerkingsverantwoordelijke",{"children":1826,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1827],{"detail":82,"format":82,"mode":83,"style":71,"text":1828,"type":85,"version":4},"In sommige gevallen treedt BeChappy op als verwerkingsverantwoordelijke, bijvoorbeeld als we jouw gegevens gebruiken nadat je een contactformulier op onze website hebt ingevuld. Hiervoor hebben we ons privacy– en interne informatiebeveiligingsbeleid geoptimaliseerd.",{"children":1830,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[1831],{"detail":82,"format":82,"mode":83,"style":71,"text":1832,"type":85,"version":4},"3. Meer rechten",{"children":1834,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1835],{"detail":82,"format":82,"mode":83,"style":71,"text":1836,"type":85,"version":4},"Zoals al eerder aangegeven, krijg je als betrokkene meer rechten door de AVG. Dit klinkt mooi, maar in veel gevallen ben je afhankelijk van je softwareleverancier wanneer je een beroep wilt doen op deze rechten. BeChappy heeft ervoor gezorgd dat jij als betrokkene zelf beslist welke gegevens wij van jou op ons platform bewaren. Zo is het makkelijk om bijvoorbeeld het recht op inzage in te roepen en houd je altijd zelf de controle.",{"children":1838,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[1839],{"detail":82,"format":82,"mode":83,"style":71,"text":1840,"type":85,"version":4},"4. Incidentmanagement",{"children":1842,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1843],{"detail":82,"format":82,"mode":83,"style":71,"text":1844,"type":85,"version":4},"Wij hebben, zoals beschreven in onze SLA, een gestructureerde incidentprocedure geïmplementeerd. Deze procedure zorgt voor een efficiënte en transparante afhandeling.",{"children":1846,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[1847],{"detail":82,"format":82,"mode":83,"style":71,"text":1848,"type":85,"version":4},"5. Risicobeheersing",{"children":1850,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[1851],{"detail":82,"format":82,"mode":83,"style":71,"text":1852,"type":85,"version":4},"Na een uitgebreide risicoanalyse, van Phishing tot het ongewild vrijkomen van gegevens, hebben wij intern beheersmaatregelen opgesteld en geïmplementeerd. Ons informatiebeveiligingsbeleid (ISO 27001 gecertificeerd) is dan ook accuraat, volledig en betrouwbaar. Zo voorkomen we onaangename verrassingen.",[],{"id":1855,"container":68,"padding":69,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":1856,"usps":1857,"blockType":101,"subTitle":1858,"heading":1859,"richText":1861,"buttons":1862},"68f23f4acefd9b35f8f98ad3","Data Processing by BeChappy",[],{},{"title":1860,"as":104,"color":26,"size":26},{},{},[],{"title":1864,"description":1867,"image":1870},{"en":1865,"nl":1866},"beChappy - GDPR Compliance & Data Protection","beChappy - AVG Compliance & Gegevensbescherming",{"en":1868,"nl":1869},"Discover how beChappy handles your personal data securely under GDPR regulations. ISO 27001 certified processing of invoices and receipts.","Ontdek hoe beChappy jouw persoonsgegevens veilig verwerkt volgens AVG-wetgeving. ISO 27001 gecertificeerde verwerking.",{"en":26,"nl":26},"2026-04-01T14:57:28.648Z","2025-10-17T13:07:02.475Z",{"id":783,"lastModifiedBy":4,"interfaceTitle":1874,"title":1875,"slug":1878,"blocks":1881,"meta":2221,"updatedAt":2229,"createdAt":2230,"_status":203},"Privacy and Cookie Policy \u002F Privacy- en Cookiebeleid",{"en":1876,"nl":1877},"Privacy Policy","Privacy- en Cookiebeleid",{"en":1879,"nl":1880},"privacy-policy","privacy-en-cookiebeleid",[1882,1893,1902,1959,1968,2007,2152,2161,2202],{"id":1883,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":1885,"usps":1886,"blockType":101,"subTitle":1887,"heading":1888,"richText":1891,"buttons":1892},"68f23d89cefd9b35f8f98abb","xs","Article 1: Collecting your personal data",[],{},{"title":1889,"as":104,"color":26,"size":1890},{},"sm",{},[],{"id":1894,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":1895,"usps":1896,"blockType":101,"subTitle":1897,"heading":1898,"richText":1900,"buttons":1901},"68f23da8cefd9b35f8f98acb","Article 2: Your rights regarding your personal data",[],{},{"title":1899,"as":104,"color":26,"size":1890},{},{},[],{"id":1903,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":1904,"usps":1905,"blockType":101,"subTitle":1906,"heading":1909,"richText":1913,"buttons":1958},"68f23da6cefd9b35f8f98ac9","Article 3: Use of personal data",[],{"en":1907,"nl":1908},"Article 3","Artikel 3",{"title":1910,"as":104,"color":26,"size":1890},{"en":1911,"nl":1912},"Use of personal data","Gebruik persoonsgegevens",{"en":1914,"nl":1937},{"root":1915},{"children":1916,"direction":26,"format":71,"indent":82,"type":92,"version":4},[1917],{"children":1918,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":1935,"start":4,"tag":1936},[1919,1923,1927,1931],{"children":1920,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":4},[1921],{"detail":82,"format":82,"mode":83,"style":71,"text":1922,"type":85,"version":4},"beChappy uses your personal data to manage beChappy and to provide the services or information you requested (the contractual basis).",{"children":1924,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":60},[1925],{"detail":82,"format":82,"mode":83,"style":71,"text":1926,"type":85,"version":4},"If you create an account on beChappy, you agree that we process the data you enter (the consent basis). If you withdraw your consent to process your data, this does not mean that the data was obtained unlawfully.",{"children":1928,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":65},[1929],{"detail":82,"format":82,"mode":83,"style":71,"text":1930,"type":85,"version":4},"beChappy also uses this data to keep you informed of services, such as new information available from beChappy and its relationships. In addition, beChappy may inquire through surveys about your opinion on current services and\u002For possibly new services to be offered (the 'legitimate interest' basis).",{"children":1932,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":53},[1933],{"detail":82,"format":82,"mode":83,"style":71,"text":1934,"type":85,"version":4},"To determine which services are most popular, beChappy tracks which websites and pages are visited in beChappy. This data can be used for tailored satisfaction and to send messages within beChappy.","bullet","ul",{"root":1938},{"children":1939,"direction":26,"format":71,"indent":82,"type":92,"version":4},[1940],{"children":1941,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":1935,"start":4,"tag":1936},[1942,1946,1950,1954],{"children":1943,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":4},[1944],{"detail":82,"format":82,"mode":83,"style":71,"text":1945,"type":85,"version":4},"beChappy gebruikt jouw persoonsgegevens om beChappy te beheren en om de door jou gevraagde diensten of informatie te leveren (leveren (de contractuele grondslag).",{"children":1947,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":60},[1948],{"detail":82,"format":82,"mode":83,"style":71,"text":1949,"type":85,"version":4},"Indien je een account maakt op beChappy, ga je ermee akkoord dat we de gegevens verwerken die je invoert (de toestemmingsgrondslag). Indien jij jouw toestemming tot verwerking van jouw gegevens intrekt, betekent dit niet dat de gegevens onrechtmatig zijn verkregen.",{"children":1951,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":65},[1952],{"detail":82,"format":82,"mode":83,"style":71,"text":1953,"type":85,"version":4},"beChappy gebruikt deze gegevens ook om je op de hoogte te houden van diensten, zoals nieuwe informatie die beschikbaar is vanaf beChappy en haar relaties. Daarnaast kan beChappy via enquêtes informeren naar jouw mening over de huidige diensten en\u002Fof over mogelijk nieuw aan te bieden diensten (de 'gerechtvaardigd belang' grondslag).",{"children":1955,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":53},[1956],{"detail":82,"format":82,"mode":83,"style":71,"text":1957,"type":85,"version":4},"Om te bepalen welke diensten het meest populair zijn, houdt beChappy bij welke websites en pagina's bezocht worden in beChappy. Deze data kan worden gebruikt voor afgestemde tevredenheid en om berichten te verzenden binnen beChappy.",[],{"id":1960,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":1961,"usps":1962,"blockType":101,"subTitle":1963,"heading":1964,"richText":1966,"buttons":1967},"68f23da5cefd9b35f8f98ac7","Article 4: Third parties",[],{},{"title":1965,"as":104,"color":26,"size":1890},{},{},[],{"id":1969,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":1970,"usps":1971,"blockType":101,"subTitle":1972,"heading":1975,"richText":1979,"buttons":2006},"68f23da3cefd9b35f8f98ac5","Article 5: Retention periods",[],{"en":1973,"nl":1974},"Article 5","Artikel 5",{"title":1976,"as":104,"color":26,"size":1890},{"en":1977,"nl":1978},"Retention periods","Bewaartermijnen",{"en":1980,"nl":1993},{"root":1981},{"children":1982,"direction":26,"format":71,"indent":82,"type":92,"version":4},[1983],{"children":1984,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":1935,"start":4,"tag":1936},[1985,1989],{"children":1986,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":4},[1987],{"detail":82,"format":82,"mode":83,"style":71,"text":1988,"type":85,"version":4},"beChappy customers can determine for themselves how long their data is stored in the online archive on the beChappy platform. For other personal data, we do not keep it longer than necessary during the execution of our services. The retention period may therefore differ per purpose.",{"children":1990,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":60},[1991],{"detail":82,"format":82,"mode":83,"style":71,"text":1992,"type":85,"version":4},"After the retention period expires, your personal data will be deleted or anonymized. Anonymization means that your personal data is stripped of all characteristics that show it is you. What remains is statistical data that can no longer be linked to you in any way. This statistical data is important to us because it allows us to gain insight into the use made of our products and services.",{"root":1994},{"children":1995,"direction":26,"format":71,"indent":82,"type":92,"version":4},[1996],{"children":1997,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":1935,"start":4,"tag":1936},[1998,2002],{"children":1999,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":4},[2000],{"detail":82,"format":82,"mode":83,"style":71,"text":2001,"type":85,"version":4},"Klanten van beChappy kunnen zelf bepalen hoe lang hun gegevens worden opgeslagen in het online archief op het beChappy platform. Voor de overige persoonsgegevens geldt dat wij ze tijdens de uitvoering van onze dienstverlening niet langer dan nodig bewaren. De bewaartermijn kan dus per doel verschillen.",{"children":2003,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":60},[2004],{"detail":82,"format":82,"mode":83,"style":71,"text":2005,"type":85,"version":4},"Na afloop van de bewaartermijn worden je persoonsgegevens verwijderd of geanonimiseerd. Anonimiseren houdt in dat je persoonsgegevens worden ontdaan van alle kenmerken die laten zien dat jij het bent. Wat overblijft zijn statistische gegevens die op geen enkele manier meer aan jou kunnen worden gekoppeld. Deze statistische gegevens zijn voor ons van belang, omdat wij op basis daarvan inzicht kunnen krijgen in het gebruik dat van onze producten en diensten wordt gemaakt.",[],{"id":2008,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2009,"usps":2010,"blockType":101,"subTitle":2011,"heading":2014,"richText":2018,"buttons":2151},"68f23da2cefd9b35f8f98ac3","Article 6: Use of cookies",[],{"en":2012,"nl":2013},"Article 6","Artikel 6",{"title":2015,"as":104,"color":26,"size":1890},{"en":2016,"nl":2017},"Use of cookies","Gebruik van cookies",{"en":2019,"nl":2086},{"root":2020},{"children":2021,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2022,2060,2064,2068,2082],{"children":2023,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":154,"start":4,"tag":155},[2024,2028,2032,2036,2040],{"children":2025,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":4},[2026],{"detail":82,"format":82,"mode":83,"style":71,"text":2027,"type":85,"version":4},"beChappy uses cookies and other related technologies (for convenience, all technologies are called 'cookies') to help tailor the online experience to you. A cookie is a small text file that is automatically stored on the hard drive by the web page server. Cookies cannot be used to run a program or to place viruses on the computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that assigned the cookie.",{"children":2029,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":60},[2030],{"detail":82,"format":82,"mode":83,"style":71,"text":2031,"type":85,"version":4},"One of the primary purposes of cookies is to provide a means to save you time. The purpose of a cookie is to inform the web server that you have returned to a specific page. For example, if you individualize the beChappy pages or if you register with a beChappy site or services, the cookie helps remember certain information about you for later visits. This facilitates the process of storing your personal data or delivery address, etc. When you return to the same beChappy page, the information you have already provided is retrieved, so you can easily use the features tailored to you.",{"children":2033,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":65},[2034],{"detail":82,"format":82,"mode":83,"style":71,"text":2035,"type":85,"version":4},"You have the option to accept or decline cookies. When you visit our website for the first time, we show a pop-up with an explanation about cookies. As soon as you click on 'All cookies' you give us permission to use all cookies and plugins as described in this statement. You can disable the placement of cookies through the browser, but you should take into account that our website may then no longer work optimally.",{"children":2037,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":53},[2038],{"detail":82,"format":82,"mode":83,"style":71,"text":2039,"type":85,"version":4},"Types of cookies:",{"children":2041,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":94},[2042],{"children":2043,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":1935,"start":4,"tag":1936},[2044,2048,2052,2056],{"children":2045,"direction":26,"format":71,"indent":4,"type":140,"version":4,"value":4},[2046],{"detail":82,"format":82,"mode":83,"style":71,"text":2047,"type":85,"version":4},"Technical or functional cookies: by placing these cookies we ensure that you can visit our website more easily, you do not have to enter the same information every time you visit our website. No consent is required for placing these cookies.",{"children":2049,"direction":26,"format":71,"indent":4,"type":140,"version":4,"value":60},[2050],{"detail":82,"format":82,"mode":83,"style":71,"text":2051,"type":85,"version":4},"Analytical cookies: because statistics are kept anonymously, no consent is requested for placing analytical cookies",{"children":2053,"direction":26,"format":71,"indent":4,"type":140,"version":4,"value":65},[2054],{"detail":82,"format":82,"mode":83,"style":71,"text":2055,"type":85,"version":4},"Marketing cookies: We use remarketing cookies. This is done to advertise on third-party websites (including Google) to previous visitors to our site.",{"children":2057,"direction":26,"format":71,"indent":4,"type":140,"version":4,"value":53},[2058],{"detail":82,"format":82,"mode":83,"style":71,"text":2059,"type":85,"version":4},"Social media buttons: our website includes buttons from Twitter and LinkedIn to promote or share web pages. These buttons work by means of pieces of code that come from Twitter and LinkedIn. Cookies are placed through this code. The social media buttons can also store and process certain data, so that personalized advertisements can be placed.",{"children":2061,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[2062],{"detail":82,"format":82,"mode":83,"style":71,"text":2063,"type":85,"version":4},"Third-party cookies",{"children":2065,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2066],{"detail":82,"format":82,"mode":83,"style":71,"text":2067,"type":85,"version":4},"Third parties can also place cookies with us. Because the statements of these parties can change regularly, we recommend that you consult these privacy and cookie statements regularly. The following parties place cookies and\u002For other techniques via our website:",{"children":2069,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":1935,"start":4,"tag":1936},[2070,2074,2078],{"children":2071,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":4},[2072],{"detail":82,"format":82,"mode":83,"style":71,"text":2073,"type":85,"version":4},"Google",{"children":2075,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":60},[2076],{"detail":82,"format":82,"mode":83,"style":71,"text":2077,"type":85,"version":4},"reCAPTCHA (see Google's Privacy Policy and Terms of Use)",{"children":2079,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":65},[2080],{"detail":82,"format":82,"mode":83,"style":71,"text":2081,"type":85,"version":4},"Google Fonts",{"children":2083,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2084],{"detail":82,"format":82,"mode":83,"style":71,"text":2085,"type":85,"version":4},"To manage your settings for marketing cookies with other parties, we refer you to the websites of those parties.",{"root":2087},{"children":2088,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2089,2127,2131,2135,2147],{"children":2090,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":154,"start":4,"tag":155},[2091,2095,2099,2103,2107],{"children":2092,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":4},[2093],{"detail":82,"format":82,"mode":83,"style":71,"text":2094,"type":85,"version":4},"beChappy gebruikt cookies en andere gerelateerde technologieën (gemakshalve worden alle technologieën 'cookies' genoemd) om je te helpen de online ervaring op jou af te stemmen. Een cookie is een klein tekstbestand dat automatisch door de webpaginaserver op de harde schijf wordt opgeslagen. Cookies kunnen niet worden gebruikt om een programma te laten werken of om virussen op de computer te plaatsen. Cookies worden op unieke wijze aan jou toegewezen en kunnen alleen worden gelezen door een webserver in het domein dat de cookie heeft toegekend.",{"children":2096,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":60},[2097],{"detail":82,"format":82,"mode":83,"style":71,"text":2098,"type":85,"version":4},"Een van de primaire doelen van cookies is om te voorzien in een middel om je tijd te besparen. Het doel van een cookie is om de webserver in te lichten dat je bent teruggekomen naar een specifieke pagina. Bijvoorbeeld als je de beChappy-pagina's individualiseert of als je je registreert bij een beChappy-site of services, dan helpt de cookie bepaalde informatie over jou te herinneren voor latere bezoeken. Dit vergemakkelijkt het proces betreffende het opslaan van jouw persoonlijke gegevens of het afleveradres etc. Wanneer je terugkeert naar dezelfde beChappy-pagina, wordt de informatie die je reeds hebt opgegeven teruggehaald, zodat je makkelijk de op jou afgestemde kenmerken kunt gebruiken.",{"children":2100,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":65},[2101],{"detail":82,"format":82,"mode":83,"style":71,"text":2102,"type":85,"version":4},"Je hebt de mogelijkheid om cookies te accepteren of af te slaan. Wanneer je onze website voor het eerst bezoekt, tonen wij een pop-up met uitleg over cookies. Zodra je klikt op 'Alle cookies' geef je ons toestemming om alle cookies en plugins te gebruiken zoals omschreven in deze verklaring. Je kunt via de browser het plaatsen van cookies uitschakelen, je dient er dan wel rekening mee te houden dat onze website dan mogelijk niet meer optimaal werkt.",{"children":2104,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":53},[2105],{"detail":82,"format":82,"mode":83,"style":71,"text":2106,"type":85,"version":4},"Soorten cookies:",{"children":2108,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":94},[2109],{"children":2110,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":1935,"start":4,"tag":1936},[2111,2115,2119,2123],{"children":2112,"direction":26,"format":71,"indent":4,"type":140,"version":4,"value":4},[2113],{"detail":82,"format":82,"mode":83,"style":71,"text":2114,"type":85,"version":4},"Technische of functionele cookies: door het plaatsen van deze cookies zorgen we ervoor dat je onze website makkelijker kunt bezoeken, je hoeft niet iedere keer dezelfde informatie in te voeren bij een bezoek aan onze website. Voor het plaatsen van deze cookies is geen toestemming vereist.",{"children":2116,"direction":26,"format":71,"indent":4,"type":140,"version":4,"value":60},[2117],{"detail":82,"format":82,"mode":83,"style":71,"text":2118,"type":85,"version":4},"Analytische cookies: omdat statistieken anoniem worden bijgehouden, wordt er geen toestemming gevraagd voor het plaatsen van analytische cookies",{"children":2120,"direction":26,"format":71,"indent":4,"type":140,"version":4,"value":65},[2121],{"detail":82,"format":82,"mode":83,"style":71,"text":2122,"type":85,"version":4},"Marketing cookies: Wij maken gebruik van remarketing cookies. Dit wordt gedaan om te adverteren op websites van derden (waaronder Google) voor eerdere bezoekers van onze site.",{"children":2124,"direction":26,"format":71,"indent":4,"type":140,"version":4,"value":53},[2125],{"detail":82,"format":82,"mode":83,"style":71,"text":2126,"type":85,"version":4},"Social media knoppen: op onze website zijn buttons opgenomen van Twitter en LinkedIn om webpagina's te kunnen promoten of delen. Deze buttons werken door middel van stukjes code die van Twitter en LinkedIn afkomstig zijn. Door middel van deze code worden cookies geplaatst. De social media knoppen kunnen ook bepaalde gegevens opslaan en verwerken, zodat er gepersonaliseerde advertenties geplaatst kunnen worden.",{"children":2128,"direction":26,"format":71,"indent":82,"type":1772,"version":4,"tag":1773},[2129],{"detail":82,"format":82,"mode":83,"style":71,"text":2130,"type":85,"version":4},"Cookies van derden",{"children":2132,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2133],{"detail":82,"format":82,"mode":83,"style":71,"text":2134,"type":85,"version":4},"Ook derde partijen kunnen bij ons cookies plaatsen. Omdat de verklaringen van deze partijen regelmatig kunnen wijzigen, raden wij je aan deze privacy- en cookieverklaringen regelmatig te raadplegen. De volgende partijen plaatsen via onze website cookies en\u002Fof overige technieken:",{"children":2136,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":1935,"start":4,"tag":1936},[2137,2140,2144],{"children":2138,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":4},[2139],{"detail":82,"format":82,"mode":83,"style":71,"text":2073,"type":85,"version":4},{"children":2141,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":60},[2142],{"detail":82,"format":82,"mode":83,"style":71,"text":2143,"type":85,"version":4},"reCAPTCHA (zie Privacy Policy en Terms of Use van Google)",{"children":2145,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":65},[2146],{"detail":82,"format":82,"mode":83,"style":71,"text":2081,"type":85,"version":4},{"children":2148,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2149],{"detail":82,"format":82,"mode":83,"style":71,"text":2150,"type":85,"version":4},"Om jouw instellingen voor marketingcookies bij andere partijen te beheren, verwijzen wij je naar de websites van die partijen.",[],{"id":2153,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2154,"usps":2155,"blockType":101,"subTitle":2156,"heading":2157,"richText":2159,"buttons":2160},"68f23da1cefd9b35f8f98ac1","Article 7: Security of your personal data",[],{},{"title":2158,"as":104,"color":26,"size":1890},{},{},[],{"id":2162,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2163,"usps":2164,"blockType":101,"subTitle":2165,"heading":2168,"richText":2172,"buttons":2201},"68f23d9bcefd9b35f8f98abf","Article 8: Changes to the statement and contact",[],{"en":2166,"nl":2167},"Article 8","Artikel 8",{"title":2169,"as":104,"color":26,"size":1890},{"en":2170,"nl":2171},"Changes to the statement and contact","Wijzigingen verklaring en contact",{"en":2173,"nl":2188},{"root":2174},{"children":2175,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2176,2186],{"children":2177,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":1935,"start":4,"tag":1936},[2178,2182],{"children":2179,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":4},[2180],{"detail":82,"format":82,"mode":83,"style":71,"text":2181,"type":85,"version":4},"This privacy statement will be updated regularly to continue to act in accordance with current legislation and to implement feedback. beChappy recommends that you consult this statement periodically.",{"children":2183,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":60},[2184],{"detail":82,"format":82,"mode":83,"style":71,"text":2185,"type":85,"version":4},"Questions or comments regarding this privacy statement are welcome. If you believe that beChappy has not acted according to this statement, please contact beChappy. We will make reasonable efforts to identify and resolve the possible problem.",{"children":2187,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[],{"root":2189},{"children":2190,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2191],{"children":2192,"direction":26,"format":71,"indent":82,"type":153,"version":4,"listType":1935,"start":4,"tag":1936},[2193,2197],{"children":2194,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":4},[2195],{"detail":82,"format":82,"mode":83,"style":71,"text":2196,"type":85,"version":4},"Deze privacyverklaring zal regelmatig worden bijgewerkt om te blijven handelen conform de vigerende wetgeving en om feedback te implementeren. beChappy raadt je aan om deze verklaring periodiek te raadplegen.",{"children":2198,"direction":26,"format":71,"indent":82,"type":140,"version":4,"value":60},[2199],{"detail":82,"format":82,"mode":83,"style":71,"text":2200,"type":85,"version":4},"Vragen of opmerking betreffende deze privacyverklaring zijn welkom. Als je van mening bent dat beChappy niet heeft gehandeld naar deze verklaring, neem dan contact op met beChappy. Wij zullen binnen alle redelijkheid inspanningen verrichten om het mogelijke probleem te bepalen en op te lossen.",[],{"id":2203,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2204,"blockType":2205,"richText":2206},"68f23dbfcefd9b35f8f98acd","Changed date","richtext-block",{"en":2207,"nl":2214},{"root":2208},{"children":2209,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2210],{"children":2211,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2212],{"detail":82,"format":82,"mode":83,"style":71,"text":2213,"type":85,"version":4},"Last updated: September 2025",{"root":2215},{"children":2216,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2217],{"children":2218,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2219],{"detail":82,"format":82,"mode":83,"style":71,"text":2220,"type":85,"version":4},"Laatst bijgewerkt: september 2025",{"title":2222,"description":2225,"image":2228},{"en":2223,"nl":2224},"beChappy Privacy Policy – Safe and Transparent","Privacybeleid beChappy – Veilig en transparant",{"en":2226,"nl":2227},"Read beChappy's privacy policy. Discover how we carefully handle your personal data and process information securely. ","Lees het privacybeleid van beChappy. Ontdek hoe wij zorgvuldig omgaan met jouw persoonsgegevens en data veilig verwerken.",{"en":26,"nl":26},"2026-04-01T14:56:43.328Z","2025-10-17T13:02:31.392Z",{"id":754,"lastModifiedBy":4,"interfaceTitle":2232,"title":2233,"slug":2236,"blocks":2239,"meta":2746,"updatedAt":2754,"createdAt":2755,"_status":203},"Data Processing Agreement \u002F Verwerkersovereenkomst",{"en":2234,"nl":2235},"Data Processing 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Agreement between the parties is in force.",{"children":2277,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2278],{"detail":82,"format":82,"mode":83,"style":71,"text":2279,"type":85,"version":4},"2.2 Obligations under this Data Processing Agreement that are by their nature intended to continue even after the end of this Data Processing Agreement, remain in existence after the end of this Data Processing Agreement.",{"children":2281,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2282],{"detail":82,"format":82,"mode":83,"style":71,"text":2283,"type":85,"version":4},"2.3 The Processor will, within 1 month after the expiry or (interim) termination of the Agreement, transfer all Personal Data processed by it, which are related to the services to the Data Controller, at the request of the Data Controller to the Data Controller or destroy them and confirm in writing to the Data Controller that all Personal Data have been transferred or destroyed.",{"root":2285},{"children":2286,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2287,2291,2295],{"children":2288,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2289],{"detail":82,"format":82,"mode":83,"style":71,"text":2290,"type":85,"version":4},"2.1 Deze Verwerkersovereenkomst loopt voor zolang de Overeenkomst tussen partijen van kracht is.",{"children":2292,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2293],{"detail":82,"format":82,"mode":83,"style":71,"text":2294,"type":85,"version":4},"2.2 Verplichtingen uit hoofde van deze Verwerkersovereenkomst die naar hun aard bestemd zijn om ook na het einde van deze Verwerkersovereenkomst voort te duren, blijven na het einde van deze Verwerkersovereenkomst bestaan.",{"children":2296,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2297],{"detail":82,"format":82,"mode":83,"style":71,"text":2298,"type":85,"version":4},"2.3 Verwerker zal binnen 1 maand na afloop of (tussentijdse) beëindiging van de Overeenkomst alle door haar verwerkte Persoonsgegevens, die verband houden met de dienstverlening aan Verwerkingsverantwoordelijke, op aanvraag van Verwerkingsverantwoordelijke overdragen aan Verwerkingsverantwoordelijke of vernietigen en schriftelijk aan Verwerkingsverantwoordelijke bevestigen dat alle Persoonsgegevens zijn overgedragen dan wel zijn vernietigd.",[],{"id":2301,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2302,"usps":2303,"blockType":101,"subTitle":2304,"heading":2305,"richText":2309,"buttons":2382},"68f23ac8564d3882e3e346c6","Article 3: Processing",[],{"en":1907,"nl":1908},{"title":2306,"as":104,"color":26,"size":1890},{"en":2307,"nl":2308},"Processing","Verwerking",{"en":2310,"nl":2348},{"root":2311},{"children":2312,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2313,2317,2321,2325,2329,2344],{"children":2314,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2315],{"detail":82,"format":82,"mode":83,"style":71,"text":2316,"type":85,"version":4},"3.1 The Processor processes the Personal Data only in the context of the execution of the Agreement, on behalf of, based on the written instructions and under the express responsibility of the Data Controller and in accordance with the Agreement and this Data Processing Agreement. The Processor has no control over the purpose of and the means for the processing of the Personal Data.",{"children":2318,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2319],{"detail":82,"format":82,"mode":83,"style":71,"text":2320,"type":85,"version":4},"3.2 The Data Controller retains control over the Personal Data at all times and this control never rests with the Processor.",{"children":2322,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2323],{"detail":82,"format":82,"mode":83,"style":71,"text":2324,"type":85,"version":4},"3.3 The Processing of Personal Data by the Processor will comply with all applicable laws and regulations regarding the protection of Personal Data.",{"children":2326,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2327],{"detail":82,"format":82,"mode":83,"style":71,"text":2328,"type":85,"version":4},"3.4 The Data Controller guarantees to the Processor that the content, use and\u002For processing of the Personal Data are not unlawful and do not infringe any right of a third party.",{"children":2330,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2331,2333,2342],{"detail":82,"format":82,"mode":83,"style":71,"text":2332,"type":85,"version":4},"3.5 The Processor informs the Data Controller about its processing activities regarding which Personal Data, which Data Subjects and retention periods via the ",{"children":2334,"direction":26,"format":71,"indent":82,"type":2337,"version":65,"fields":2338,"id":2341},[2335],{"detail":82,"format":82,"mode":83,"style":71,"text":2336,"type":85,"version":4},"Processor's website","link",{"url":2339,"newTab":51,"linkType":2340},"https:\u002F\u002Feconnect.eu\u002Fnl\u002Favg","custom","68e78d5b9b749a517db374e0",{"detail":82,"format":82,"mode":83,"style":71,"text":2343,"type":85,"version":4},".",{"children":2345,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2346],{"detail":82,"format":82,"mode":83,"style":71,"text":2347,"type":85,"version":4},"3.6 The Processor provides the Data Controller with the necessary assistance in fulfilling obligations regarding requests to exercise rights of Data Subjects. Examples of this are: deletion, modification, access or provision in a common format of personal data. The Processor also provides the Data Controller with assistance in fulfilling obligations under Articles 35 and 36 of the GDPR.",{"root":2349},{"children":2350,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2351,2355,2359,2363,2367,2378],{"children":2352,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2353],{"detail":82,"format":82,"mode":83,"style":71,"text":2354,"type":85,"version":4},"3.1 Verwerker verwerkt de Persoonsgegevens slechts in het kader van de uitvoering van de Overeenkomst, in opdracht van, op basis van de schriftelijke instructies en onder de uitdrukkelijke verantwoordelijkheid van Verwerkingsverantwoordelijke en in overeenstemming met de Overeenkomst en deze Verwerkersovereenkomst. Verwerker heeft geen zeggenschap over het doel van en de middelen voor de verwerking van de Persoonsgegevens.",{"children":2356,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2357],{"detail":82,"format":82,"mode":83,"style":71,"text":2358,"type":85,"version":4},"3.2 Verwerkingsverantwoordelijke behoudt te allen tijde zeggenschap over de Persoonsgegevens en deze zeggenschap komt nimmer bij Verwerker te rusten.",{"children":2360,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2361],{"detail":82,"format":82,"mode":83,"style":71,"text":2362,"type":85,"version":4},"3.3 De Verwerking van Persoonsgegevens door Verwerker zal voldoen aan alle toepasselijke wet- en regelgeving ter zake van de bescherming van Persoonsgegevens.",{"children":2364,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2365],{"detail":82,"format":82,"mode":83,"style":71,"text":2366,"type":85,"version":4},"3.4 Verwerkingsverantwoordelijke staat er jegens Verwerker voor in dat de inhoud, het gebruik en\u002Fof de verwerking van de Persoonsgegevens niet onrechtmatig zijn en geen inbreuk maken op enig recht van een derde.",{"children":2368,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2369,2371,2377],{"detail":82,"format":82,"mode":83,"style":71,"text":2370,"type":85,"version":4},"3.5 Verwerker informeert Verwerkingsverantwoordelijke inzake zijn verwerkingsactiviteiten ten aanzien van welke Persoonsgegevens, welke Betrokkenen en bewaartermijnen via de ",{"children":2372,"direction":26,"format":71,"indent":82,"type":2337,"version":65,"fields":2375,"id":2376},[2373],{"detail":82,"format":82,"mode":83,"style":71,"text":2374,"type":85,"version":4},"website van Verwerker",{"linkType":2340,"newTab":51,"url":2339},"68e79fd99b749a517db374e4",{"detail":82,"format":82,"mode":83,"style":71,"text":2343,"type":85,"version":4},{"children":2379,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2380],{"detail":82,"format":82,"mode":83,"style":71,"text":2381,"type":85,"version":4},"3.6 Verwerker verleent Verwerkingsverantwoordelijke de benodigde bijstand bij het vervullen van verplichtingen inzake verzoeken om uitoefening van rechten van Betrokkenen af te handelen. Voorbeelden hiervan zijn: verwijdering, wijziging, inzage of verstrekking in een gangbaar format van de persoonsgegevens. Ook verleent Verwerker Verwerkingsverantwoordelijke bijstand bij het vervullen van verplichtingen op grond van art. 35 en 36 van de AVG.",[],{"id":2384,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2385,"usps":2386,"blockType":101,"subTitle":2387,"heading":2390,"richText":2394,"buttons":2430},"68f23ac4564d3882e3e346c2","Article 4: Security Measures",[],{"en":2388,"nl":2389},"Article 4","Artikel 4",{"title":2391,"as":104,"color":26,"size":1890},{"en":2392,"nl":2393},"Security Measures","Beveiligingsmaatregelen",{"en":2395,"nl":2413},{"root":2396},{"children":2397,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2398,2402],{"children":2399,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2400],{"detail":82,"format":82,"mode":83,"style":71,"text":2401,"type":85,"version":4},"4.1 The Processor undertakes to take all appropriate technical and organizational security measures prescribed within the legal framework to protect the Personal Data against loss or against any form of unlawful Processing. These measures guarantee, taking into account the state of the art and the costs of implementation, an appropriate level of security in view of the risks involved in the processing and the nature of the Personal Data to be protected. The measures are also aimed at preventing unnecessary collection and further processing of personal data.",{"children":2403,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2404,2406,2412],{"detail":82,"format":82,"mode":83,"style":71,"text":2405,"type":85,"version":4},"4.2 The measures taken by the Processor are recorded in an ISMS (Information Security Management System) that is certified in accordance with the ISO 27001 standard. The certificate can be found on the ",{"children":2407,"direction":26,"format":71,"indent":82,"type":2337,"version":65,"fields":2409,"id":2411},[2408],{"detail":82,"format":82,"mode":83,"style":71,"text":2336,"type":85,"version":4},{"linkType":2340,"newTab":51,"url":2410},"https:\u002F\u002Feconnect.eu\u002Fnl\u002Fblog\u002FeConnect-is-iso27001-gecertificeerd","68e78db19b749a517db374e1",{"detail":82,"format":82,"mode":83,"style":71,"text":2343,"type":85,"version":4},{"root":2414},{"children":2415,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2416,2420],{"children":2417,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2418],{"detail":82,"format":82,"mode":83,"style":71,"text":2419,"type":85,"version":4},"4.1 Verwerker verplicht zich alle binnen het wettelijke kader voorgeschreven passende technische en organisatorische beveiligingsmaatregelen te nemen om de Persoonsgegevens te beschermen tegen verlies of tegen enige vorm van onrechtmatige Verwerking. Deze maatregelen garanderen, rekening houdend met de stand van de techniek en de kosten van de tenuitvoerlegging, een passend beveiligingsniveau gelet op de risico's die de verwerking en de aard van te beschermen Persoonsgegevens met zich meebrengen. De maatregelen zijn er mede op gericht onnodige verzameling en verdere verwerking van persoonsgegevens te voorkomen.",{"children":2421,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2422,2424,2429],{"detail":82,"format":82,"mode":83,"style":71,"text":2423,"type":85,"version":4},"4.2 De door Verwerker getroffen maatregelen zijn vastgelegd in een ISMS (Information Security Management System) dat is gecertificeerd conform de ISO 27001-norm. Het certificaat is te vinden op de ",{"children":2425,"direction":26,"format":71,"indent":82,"type":2337,"version":65,"fields":2427,"id":2428},[2426],{"detail":82,"format":82,"mode":83,"style":71,"text":2374,"type":85,"version":4},{"linkType":2340,"newTab":51,"url":2410},"68e79fea9b749a517db374e5",{"detail":82,"format":82,"mode":83,"style":71,"text":2343,"type":85,"version":4},[],{"id":2432,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2433,"usps":2434,"blockType":101,"subTitle":2435,"heading":2436,"richText":2440,"buttons":2455},"68f23ac2564d3882e3e346c0","Article 5: Control",[],{"en":1973,"nl":1974},{"title":2437,"as":104,"color":26,"size":1890},{"en":2438,"nl":2439},"Control","Controle",{"en":2441,"nl":2448},{"root":2442},{"children":2443,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2444],{"children":2445,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2446],{"detail":82,"format":82,"mode":83,"style":71,"text":2447,"type":85,"version":4},"5.1 The Processor's information security system (ISMS) is subject to an annual audit by an external auditor in the context of its ISO 27001 certification. In the context of inspection and control with regard to the execution of the processing activities in accordance with the GDPR, the result of this control audit is available to the Data Controller upon request.",{"root":2449},{"children":2450,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2451],{"children":2452,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2453],{"detail":82,"format":82,"mode":83,"style":71,"text":2454,"type":85,"version":4},"5.1 Het informatiebeveiligingssysteem (ISMS) van Verwerker wordt jaarlijks door een externe auditor aan een controle onderworpen in het kader van zijn ISO 27001-certificering. In het kader van inzage en controle ten aanzien van de uitvoering van de verwerkingsactiviteiten overeenkomstig de AVG is het resultaat van deze controle-audit op aanvraag beschikbaar voor Verwerkingsverantwoordelijke.",[],{"id":2457,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2458,"usps":2459,"blockType":101,"subTitle":2460,"heading":2461,"richText":2465,"buttons":2504},"68f23ac1564d3882e3e346be","Article 6: Confidentiality",[],{"en":2012,"nl":2013},{"title":2462,"as":104,"color":26,"size":1890},{"en":2463,"nl":2464},"Confidentiality","Geheimhouding",{"en":2466,"nl":2485},{"root":2467},{"children":2468,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2469,2473,2477,2481],{"children":2470,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2471],{"detail":82,"format":82,"mode":83,"style":71,"text":2472,"type":85,"version":4},"6.1 The Processor undertakes to maintain confidentiality, without prejudice to any other contractual agreements between both parties, of the Personal Data of which it becomes aware in the context of the execution of the Agreement, except insofar as any legal provision obliges disclosure and\u002For delivery.",{"children":2474,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2475],{"detail":82,"format":82,"mode":83,"style":71,"text":2476,"type":85,"version":4},"6.2 The Processor does not provide the Personal Data to third parties, in any way whatsoever, unless with the prior written approval of the Data Controller, or except insofar as any legal provision obliges disclosure and\u002For delivery.",{"children":2478,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2479],{"detail":82,"format":82,"mode":83,"style":71,"text":2480,"type":85,"version":4},"6.3 The Processor guarantees that it will inform all its employees and Third Parties who are involved in the processing of Personal Data of the confidential nature of the Personal Data and information. In addition, the Processor guarantees that all these persons or parties are bound to the Processor by the same confidentiality obligations as the Processor according to this Data Processing Agreement.",{"children":2482,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2483],{"detail":82,"format":82,"mode":83,"style":71,"text":2484,"type":85,"version":4},"6.4 The Data Controller adequately secures its systems and infrastructure at all times.",{"root":2486},{"children":2487,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2488,2492,2496,2500],{"children":2489,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2490],{"detail":82,"format":82,"mode":83,"style":71,"text":2491,"type":85,"version":4},"6.1 Verwerker verplicht zich tot geheimhouding, onverminderd eventuele andere contractuele afspraken tussen beide partijen, van de Persoonsgegevens waarvan zij in het kader van de uitvoering van de Overeenkomst kennis krijgt, behoudens voor zover enig wettelijk voorschrift tot openbaarmaking en\u002Fof afgifte daartoe verplicht.",{"children":2493,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2494],{"detail":82,"format":82,"mode":83,"style":71,"text":2495,"type":85,"version":4},"6.2 Verwerker verstrekt de Persoonsgegevens niet aan derden, op welke wijze dan ook, tenzij met de voorafgaande schriftelijke goedkeuring van Verwerkingsverantwoordelijke, of behoudens voor zover enig wettelijk voorschrift tot openbaarmaking en\u002Fof afgifte daartoe verplicht.",{"children":2497,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2498],{"detail":82,"format":82,"mode":83,"style":71,"text":2499,"type":85,"version":4},"6.3 Verwerker garandeert dat hij al zijn medewerkers en Derden die zich bezighouden met de verwerking van Persoonsgegevens op de hoogte zal stellen van de vertrouwelijke aard van de Persoonsgegevens en informatie. Daarnaast garandeert Verwerker dat al deze personen of partijen tegenover de Verwerker gebonden zijn aan dezelfde geheimhoudingsverplichtingen als de Verwerker volgens deze Verwerkersovereenkomst.",{"children":2501,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2502],{"detail":82,"format":82,"mode":83,"style":71,"text":2503,"type":85,"version":4},"6.4 Verwerkingsverantwoordelijke beveiligt zijn systemen en infrastructuur te allen tijde adequaat.",[],{"id":2506,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2507,"usps":2508,"blockType":101,"subTitle":2509,"heading":2512,"richText":2516,"buttons":2571},"68f23abf564d3882e3e346bc","Article 7: Information Provision\u002FIncident Management",[],{"en":2510,"nl":2511},"Article 7","Artikel 7",{"title":2513,"as":104,"color":26,"size":1890},{"en":2514,"nl":2515},"Information Provision\u002FIncident Management","Informatieverstrekking \u002F incidentmanagement",{"en":2517,"nl":2544},{"root":2518},{"children":2519,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2520,2524,2528,2532,2536,2540],{"children":2521,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2522],{"detail":82,"format":82,"mode":83,"style":71,"text":2523,"type":85,"version":4},"7.1 The Processor informs the Data Controller immediately and prior to the provision if an authorized (government) body has made a legally based request for the provision of Personal Data.",{"children":2525,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2526],{"detail":82,"format":82,"mode":83,"style":71,"text":2527,"type":85,"version":4},"7.2 The Processor will always adequately and without undue delay inform the Data Controller if an incident occurs with regard to the processing of the Personal Data that has consequences for data subjects and\u002For for the Data Controller. The Processor informs the Data Controller about the nature of the breach, the consequences of the breach and for which Data Subjects these consequences apply.",{"children":2529,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2530],{"detail":82,"format":82,"mode":83,"style":71,"text":2531,"type":85,"version":4},"7.3 The Processor will keep the Data Controller informed of any new developments around the incident and of the measures the Processor takes on its side to limit the consequences of the incident and prevent recurrence.",{"children":2533,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2534],{"detail":82,"format":82,"mode":83,"style":71,"text":2535,"type":85,"version":4},"7.4 The term 'incident' as used in this Article 7 includes any unauthorized or unlawful processing, or a security incident in which Personal Data has been lost or unlawful processing cannot reasonably be ruled out.",{"children":2537,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2538],{"detail":82,"format":82,"mode":83,"style":71,"text":2539,"type":85,"version":4},"7.5 Any notification of the incident to the Dutch Data Protection Authority is made by the Data Controller.",{"children":2541,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2542],{"detail":82,"format":82,"mode":83,"style":71,"text":2543,"type":85,"version":4},"7.6 The Processor provides the Data Controller with assistance in complying with its obligations regarding the obligation to report data breaches.",{"root":2545},{"children":2546,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2547,2551,2555,2559,2563,2567],{"children":2548,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2549],{"detail":82,"format":82,"mode":83,"style":71,"text":2550,"type":85,"version":4},"7.1 Verwerker informeert Verwerkingsverantwoordelijke onverwijld en voorafgaand aan de verstrekking indien een daartoe bevoegde (overheids)instantie een op de wet gebaseerd verzoek tot verstrekking van Persoonsgegevens heeft gedaan.",{"children":2552,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2553],{"detail":82,"format":82,"mode":83,"style":71,"text":2554,"type":85,"version":4},"7.2 Verwerker zal Verwerkingsverantwoordelijke te allen tijde adequaat en zonder onevenredige vertraging informeren indien zich een incident voordoet met betrekking tot de verwerking van de Persoonsgegevens dat gevolgen heeft voor betrokkenen en\u002Fof voor Verwerkingsverantwoordelijke. Verwerker informeert Verwerkingsverantwoordelijk over de aard van de inbreuk, de gevolgen van de inbreuk en voor welke Betrokkenen deze gevolgen gelden.",{"children":2556,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2557],{"detail":82,"format":82,"mode":83,"style":71,"text":2558,"type":85,"version":4},"7.3 Verwerker zal Verwerkingsverantwoordelijke op de hoogte houden van eventuele nieuwe ontwikkelingen rond het incident en van de maatregelen die de Verwerker treft om aan zijn kant de gevolgen van het incident te beperken en herhaling te voorkomen.",{"children":2560,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2561],{"detail":82,"format":82,"mode":83,"style":71,"text":2562,"type":85,"version":4},"7.4 De term 'incident' als gebruikt in dit artikel 7 omvat iedere ongeautoriseerde of onrechtmatige verwerking, dan wel een beveiligingsincident waarbij Persoonsgegevens verloren zijn gegaan of onrechtmatige verwerking redelijkerwijs niet is uit te sluiten.",{"children":2564,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2565],{"detail":82,"format":82,"mode":83,"style":71,"text":2566,"type":85,"version":4},"7.5 Een eventuele melding van het incident bij de Autoriteit Persoonsgegevens geschiedt door Verwerkingsverantwoordelijke.",{"children":2568,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2569],{"detail":82,"format":82,"mode":83,"style":71,"text":2570,"type":85,"version":4},"7.6 Verwerker verleent Verwerkingsverantwoordelijke bijstand bij het bij het nakomen van diens verplichtingen inzake de meldplicht datalekken.",[],{"id":2573,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2574,"usps":2575,"blockType":101,"subTitle":2576,"heading":2577,"richText":2581,"buttons":2604},"68f23abe564d3882e3e346ba","Article 8: Liability",[],{"en":2166,"nl":2167},{"title":2578,"as":104,"color":26,"size":1890},{"en":2579,"nl":2580},"Liability","Aansprakelijkheid",{"en":2582,"nl":2593},{"root":2583},{"children":2584,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2585,2589],{"children":2586,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2587],{"detail":82,"format":82,"mode":83,"style":71,"text":2588,"type":85,"version":4},"8.1 The Processor is liable to the Data Controller for direct damage as a result of an attributable and demonstrable shortcoming in the fulfillment of its obligations as rest on it as a Processor pursuant to the GDPR, taking into account what the parties have agreed in the Agreement about liability.",{"children":2590,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2591],{"detail":82,"format":82,"mode":83,"style":71,"text":2592,"type":85,"version":4},"8.2 The Data Controller indemnifies the Processor against any legal claim from a Data Subject or Third Party, for whatever reason, in connection with the Personal Data and the execution of this Data Processing Agreement.",{"root":2594},{"children":2595,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2596,2600],{"children":2597,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2598],{"detail":82,"format":82,"mode":83,"style":71,"text":2599,"type":85,"version":4},"8.1 Verwerker is jegens Verwerkingsverantwoordelijke aansprakelijk voor directe schade als gevolg van een aan hem toerekenbare en aantoonbare tekortkoming in de nakoming van zijn verplichtingen zoals op hem als Verwerker rusten ingevolge de AVG met inachtneming van hetgeen partijen in de Overeenkomst over aansprakelijkheid zijn overeengekomen.",{"children":2601,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2602],{"detail":82,"format":82,"mode":83,"style":71,"text":2603,"type":85,"version":4},"8.2 Verwerkingsverantwoordelijke vrijwaart Verwerker tegen elke rechtsvordering van een Betrokkene of Derde, uit welke hoofde dan ook, in verband met de Persoonsgegevens en de uitvoering van deze Verwerkersovereenkomst.",[],{"id":2606,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2607,"usps":2608,"blockType":101,"subTitle":2609,"heading":2612,"richText":2616,"buttons":2647},"68f23abc564d3882e3e346b8","Article 9: Outsourcing of Work",[],{"en":2610,"nl":2611},"Article 9","Artikel 9",{"title":2613,"as":104,"color":26,"size":1890},{"en":2614,"nl":2615},"Outsourcing of Work","Uitbesteding werkzaamheden",{"en":2617,"nl":2632},{"root":2618},{"children":2619,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2620,2624,2628],{"children":2621,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2622],{"detail":82,"format":82,"mode":83,"style":71,"text":2623,"type":85,"version":4},"9.1 The Processor concludes an agreement with Sub-processors whereby at least the same obligations are imposed on the Sub-processors as those which the Processor must comply with under this Data Processing Agreement.",{"children":2625,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2626],{"detail":82,"format":82,"mode":83,"style":71,"text":2627,"type":85,"version":4},"9.2 The Processor does not employ new Sub-processors without prior specific or general written consent from the Data Controller. In the case of general written consent, the Processor informs the Data Controller about intended changes regarding the addition or replacement of Sub-processors, whereby the Data Controller is given the opportunity to object to these changes.",{"children":2629,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2630],{"detail":82,"format":82,"mode":83,"style":71,"text":2631,"type":85,"version":4},"9.3 When a Sub-processor fails to fulfill its obligations under the GDPR, the Processor remains liable to the Data Controller for the fulfillment of the Sub-processor's obligations.",{"root":2633},{"children":2634,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2635,2639,2643],{"children":2636,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2637],{"detail":82,"format":82,"mode":83,"style":71,"text":2638,"type":85,"version":4},"9.1 Verwerker sluit met Sub-verwerkers een overeenkomst waarbij aan de Sub-verwerkers tenminste dezelfde verplichtingen worden opgelegd als die waaraan Verwerker uit hoofde van deze Verwerkersovereenkomst moet voldoen.",{"children":2640,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2641],{"detail":82,"format":82,"mode":83,"style":71,"text":2642,"type":85,"version":4},"9.2 Verwerker neemt geen nieuwe Sub-verwerkers in dienst zonder voorafgaande specifieke of algemene schriftelijke toestemming van Verwerkingsverantwoordelijke. In het geval van algemene schriftelijke toestemming licht Verwerker de Verwerkingsverantwoordelijke in over beoogde veranderingen inzake de toevoeging of vervanging van Sub-verwerkers, waarbij Verwerkingsverantwoordelijke de mogelijkheid wordt geboden tegen deze veranderingen bezwaar te maken.",{"children":2644,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2645],{"detail":82,"format":82,"mode":83,"style":71,"text":2646,"type":85,"version":4},"9.3 Wanneer een Sub-verwerker zijn verplichtingen inzake de AVG niet nakomt, blijft Verwerker ten aanzien van Verwerkingsverantwoordelijke aansprakelijk voor het nakomen van de verplichtingen van de Sub-verwerker.",[],{"id":2649,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2650,"usps":2651,"blockType":101,"subTitle":2652,"heading":2655,"richText":2659,"buttons":2682},"68f23aba564d3882e3e346b6","Article 10: Processor's Employees",[],{"en":2653,"nl":2654},"Article 10","Artikel 10",{"title":2656,"as":104,"color":26,"size":1890},{"en":2657,"nl":2658},"Processor's Employees","Medewerkers Verwerker",{"en":2660,"nl":2671},{"root":2661},{"children":2662,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2663,2667],{"children":2664,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2665],{"detail":82,"format":82,"mode":83,"style":71,"text":2666,"type":85,"version":4},"10.1 The Processor may only provide the Personal Data to those employees within its organization who need the Personal Data to perform their work in the context of the execution of the Agreement.",{"children":2668,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2669],{"detail":82,"format":82,"mode":83,"style":71,"text":2670,"type":85,"version":4},"10.2 The obligations of the Processor arising from this Data Processing Agreement apply undiminished to its employees who become aware of the Personal Data under the authority of the Processor.",{"root":2672},{"children":2673,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2674,2678],{"children":2675,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2676],{"detail":82,"format":82,"mode":83,"style":71,"text":2677,"type":85,"version":4},"10.1 Verwerker mag de Persoonsgegevens slechts aan die medewerkers binnen haar organisatie verstrekken die de Persoonsgegevens voor het verrichten van hun werkzaamheden in het kader van de uitvoering van de Overeenkomst nodig hebben.",{"children":2679,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2680],{"detail":82,"format":82,"mode":83,"style":71,"text":2681,"type":85,"version":4},"10.2 De verplichtingen van Verwerker die uit deze Verwerkersovereenkomst voortvloeien gelden onverminderd voor haar medewerkers, die kennis krijgen van de Persoonsgegevens onder het gezag van Verwerker.",[],{"id":2684,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2685,"usps":2686,"blockType":101,"subTitle":2687,"heading":2690,"richText":2693,"buttons":2710},"68f23ab9564d3882e3e346b4","Article 11: Processing Outside the EEA",[],{"en":2688,"nl":2689},"Article 11","Artikel 11",{"title":2691,"as":104,"color":26,"size":1890},{"en":2692,"nl":2689},"Processing Outside the EEA",{"en":2694,"nl":2701},{"root":2695},{"children":2696,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2697],{"children":2698,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2699],{"detail":82,"format":82,"mode":83,"style":71,"text":2700,"type":85,"version":4},"11.1. The Personal Data is in principle processed exclusively within the EEA. With regard to the processing of Personal Data outside the EEA, the Processor guarantees that the transfer is and remains fully in line with the applicable legal requirements.Article 12: Final Provisions",{"root":2702},{"children":2703,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2704,2708],{"children":2705,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2706],{"detail":82,"format":82,"mode":83,"style":71,"text":2707,"type":85,"version":4},"11.1. De Persoonsgegevens worden in principe uitsluitend binnen de EER verwerkt. Ten aanzien van het buiten de EER verwerken van Persoonsgegevens garandeert Verwerker dat de doorgifte volledig in lijn is en blijft met de van toepassing zijnde wettelijke vereisten.",{"children":2709,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[],[],{"id":2712,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2713,"usps":2714,"blockType":101,"subTitle":2715,"heading":2718,"richText":2722,"buttons":2745},"68f23ab6564d3882e3e346b2","Article 12: Final Provisions",[],{"en":2716,"nl":2717},"Article 12","Artikel 12",{"title":2719,"as":104,"color":26,"size":1890},{"en":2720,"nl":2721},"Final Provisions","Slotbepalingen",{"en":2723,"nl":2734},{"root":2724},{"children":2725,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2726,2730],{"children":2727,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2728],{"detail":82,"format":82,"mode":83,"style":71,"text":2729,"type":85,"version":4},"12.1 This Data Processing Agreement takes precedence over previously concluded agreements. The general terms and conditions of the Data Controller are also not applicable to this Data Processing Agreement.",{"children":2731,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2732],{"detail":82,"format":82,"mode":83,"style":71,"text":2733,"type":85,"version":4},"12.2 If one or more provisions in this Data Processing Agreement prove to be invalid, this has no consequences for the validity of the other provisions in this Data Processing Agreement.",{"root":2735},{"children":2736,"direction":26,"format":71,"indent":82,"type":92,"version":4},[2737,2741],{"children":2738,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2739],{"detail":82,"format":82,"mode":83,"style":71,"text":2740,"type":85,"version":4},"12.1 Deze Verwerkersovereenkomst prevaleert boven eerder gesloten overeenkomsten. De algemene voorwaarden van Verwerkingsverantwoordelijke zijn ook niet van toepassing op deze Verwerkersovereenkomst.",{"children":2742,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[2743],{"detail":82,"format":82,"mode":83,"style":71,"text":2744,"type":85,"version":4},"12.2 Als één of meerdere bepalingen in deze Verwerkersovereenkomst niet geldig blijken te zijn, dan heeft dit geen gevolgen voor de geldigheid van de andere bepalingen in deze Verwerkersovereenkomst.",[],{"title":2747,"description":2750,"image":2753},{"en":2748,"nl":2749},"beChappy Data Processing Agreement – GDPR Compliant","beChappy Verwerkersovereenkomst – AVG Compliant",{"en":2751,"nl":2752},"Read beChappy's data processing agreement in compliance with GDPR. Transparent agreements about data processing and privacy.","Lees de verwerkersovereenkomst van beChappy conform de AVG. 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The Customer can submit a request via ",{"detail":82,"format":4,"mode":83,"style":71,"text":3062,"type":85,"version":4},"EMAIL",{"detail":82,"format":82,"mode":83,"style":71,"text":3064,"type":85,"version":4}," with the aim of not displaying a company name, logo and\u002For trademark.Delivery",{"root":3066},{"children":3067,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3068,3073,3078,3083],{"children":3069,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3070,3071],{"detail":82,"format":4,"mode":83,"style":71,"text":3040,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3072,"type":85,"version":4}," Alle IE-rechten op alle krachtens de Overeenkomst door beChappy ontwikkelde en\u002Fof ter beschikking gestelde Services, content, applicaties, (gebruikers)content, product-specificaties, tekeningen, ontwerpen, schetsen, modellen en dergelijke, berusten uitsluitend bij BeChappy of haar eventuele licentiegevers, tenzij uitdrukkelijk schriftelijk anders is overeengekomen.",{"children":3074,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3075,3076],{"detail":82,"format":4,"mode":83,"style":71,"text":3046,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3077,"type":85,"version":4}," Aan de Klant worden nooit eigendomsrechten van Software of Services overgedragen, maar enkel gebruiksrechten ter beschikking gesteld, al dan niet onder een Licentie. In geval van door Klant geüploade gebruikerscontent berusten alle Intellectuele Eigendomsrechten zowel bij beChappy als ook bij de Klant.",{"children":3079,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3080,3081],{"detail":82,"format":4,"mode":83,"style":71,"text":3052,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3082,"type":85,"version":4}," De Klant zal alle informatie met een vertrouwelijk karakter verband houdend met de Overeenkomst vertrouwelijk behandelen en zal deze niet aan derden kenbaar maken.",{"children":3084,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3085,3086,3088,3089],{"detail":82,"format":4,"mode":83,"style":71,"text":3058,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3087,"type":85,"version":4}," De Klant gaat ermee akkoord dat zijn bedrijfsnaam, logo en\u002Fof beeldmerk gebruikt kunnen worden als referentie en deze als zodanig openbaar gemaakt kunnen worden. De Klant kan via ",{"detail":82,"format":4,"mode":83,"style":71,"text":3062,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3090,"type":85,"version":4}," een verzoek indienen met als doel een bedrijfsnaam, logo en\u002Fof beeldmerk niet te tonen.",[],{"id":3093,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":3094,"usps":3095,"blockType":101,"subTitle":3096,"heading":3097,"richText":3100,"buttons":3173},"68f2378542bf16186aa15363","Delivery",[],{"en":26,"nl":26},{"title":3098,"as":104,"color":26,"size":1890},{"en":3094,"nl":3099},"Levering",{"en":3101,"nl":3140},{"root":3102},{"children":3103,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3104,3110,3116,3122,3128,3134],{"children":3105,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3106,3108],{"detail":82,"format":4,"mode":83,"style":71,"text":3107,"type":85,"version":4},"5.1",{"detail":82,"format":82,"mode":83,"style":71,"text":3109,"type":85,"version":4}," The Service is offered by BeChappy in the condition it is in at the time of delivery (\"as is\").",{"children":3111,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3112,3114],{"detail":82,"format":4,"mode":83,"style":71,"text":3113,"type":85,"version":4},"5.2",{"detail":82,"format":82,"mode":83,"style":71,"text":3115,"type":85,"version":4}," BeChappy exercises all reasonable care and expertise in providing the Service, but does not guarantee that the content that the Customer stores or opens via the Service is free from unintentional damage, loss or destruction, or from deletion in accordance with this agreement.",{"children":3117,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3118,3120],{"detail":82,"format":4,"mode":83,"style":71,"text":3119,"type":85,"version":4},"5.3",{"detail":82,"format":82,"mode":83,"style":71,"text":3121,"type":85,"version":4}," The Customer is responsible for the accuracy and content of the documents provided by them to BeChappy. The Customer guarantees to act in accordance with relevant laws and regulations.",{"children":3123,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3124,3126],{"detail":82,"format":4,"mode":83,"style":71,"text":3125,"type":85,"version":4},"5.4",{"detail":82,"format":82,"mode":83,"style":71,"text":3127,"type":85,"version":4}," The balance credit purchased by the Customer for the use of the Service is not redeemable for money. The amount of a negative balance is owed from the moment of creation and is immediately claimable by BeChappy. However, BeChappy only claims payment of interest and other costs from the Customer for a negative balance from the moment of a first reminder to the Customer.",{"children":3129,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3130,3132],{"detail":82,"format":4,"mode":83,"style":71,"text":3131,"type":85,"version":4},"5.5",{"detail":82,"format":82,"mode":83,"style":71,"text":3133,"type":85,"version":4}," Without prejudice to the situation of force majeure, unless otherwise agreed, BeChappy guarantees availability of the Service of at least 96% of the agreed contract duration – or in the absence thereof, per year. With unavailability of a maximum of 4%, there is therefore no shortcoming on the part of BeChappy.",{"children":3135,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3136,3138],{"detail":82,"format":4,"mode":83,"style":71,"text":3137,"type":85,"version":4},"5.6",{"detail":82,"format":82,"mode":83,"style":71,"text":3139,"type":85,"version":4}," BeChappy is entitled, if it sees reason to do so, to remove the content of the Platform – for example due to its unlawful, discriminatory or unnecessarily offensive nature – and to (temporarily) block the Customer's environment.",{"root":3141},{"children":3142,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3143,3148,3153,3158,3163,3168],{"children":3144,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3145,3146],{"detail":82,"format":4,"mode":83,"style":71,"text":3107,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3147,"type":85,"version":4}," De Service wordt doorbeChappy aangeboden in de staat waarin die zich op het moment van aflevering bevindt (\"as is\").",{"children":3149,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3150,3151],{"detail":82,"format":4,"mode":83,"style":71,"text":3113,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3152,"type":85,"version":4}," beChappy betracht alle redelijke zorgvuldigheid en deskundigheid bij het verlenen van de Service, maar garandeert niet dat de content die de Klant via de Service opslaat of opent, is gevrijwaard van onopzettelijke beschadiging, verlies of vernietiging, of van verwijdering overeenkomstig deze overeenkomst.",{"children":3154,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3155,3156],{"detail":82,"format":4,"mode":83,"style":71,"text":3119,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3157,"type":85,"version":4}," De Klant is verantwoordelijk voor de juistheid en inhoud van de door haar aan beChappy verstrekte documenten. De Klant garandeert te handelen conform relevante wet- en regelgeving.",{"children":3159,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3160,3161],{"detail":82,"format":4,"mode":83,"style":71,"text":3125,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3162,"type":85,"version":4}," Het door de Klant aangekochte saldo-tegoed voor het gebruik van de Service is niet inwisselbaar voor geld. Het bedrag van een negatief saldo is vanaf het moment van ontstaan verschuldigd en door beChappy direct opeisbaar. Evenwel maakt beChappy in de richting van de Klant bij een negatief saldo pas aanspraak op betaling van rente en overige kosten vanaf het moment van een eerste aanmaning aan de Klant.",{"children":3164,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3165,3166],{"detail":82,"format":4,"mode":83,"style":71,"text":3131,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3167,"type":85,"version":4}," Onverminderd de situatie van overmacht geldt dat – tenzij anders overeengekomen – beChappy een beschikbaarheid van de Service van minimaal 96% van overeengekomen contractduur – of bij gebreke daarvan, per jaar – garandeert. Bij een niet beschikbaarheid van maximaal 4% is er derhalve geen sprake van een tekortkoming aan de zijde van beChappy.",{"children":3169,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3170,3171],{"detail":82,"format":4,"mode":83,"style":71,"text":3137,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3172,"type":85,"version":4}," beChappy is gerechtigd om indien zij daartoe aanleiding ziet, de inhoud van de content van het Platform – bijvoorbeeld vanwege het onrechtmatige, discriminatoire of onnodige grievende karakter daarvan – te verwijderen en de omgeving van de Klant (tijdelijk) te blokkeren.",[],{"id":3175,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":3176,"usps":3177,"blockType":101,"subTitle":3178,"heading":3179,"richText":3182,"buttons":3222},"68f2378342bf16186aa15361","Customer Obligations",[],{"en":26,"nl":26},{"title":3180,"as":104,"color":26,"size":1890},{"en":3176,"nl":3181},"Verplichtingen Klant",{"en":3183,"nl":3204},{"root":3184},{"children":3185,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3186,3192,3198],{"children":3187,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3188,3190],{"detail":82,"format":4,"mode":83,"style":71,"text":3189,"type":85,"version":4},"6.1",{"detail":82,"format":82,"mode":83,"style":71,"text":3191,"type":85,"version":4}," The Customer guarantees at all times that the use of data provided by them or otherwise is not contrary to legal provisions or rights (of intellectual property) of third parties. The Customer indemnifies BeChappy against all claims by third parties in this regard and will reimburse BeChappy for all costs arising from this (including full attorney's fees).",{"children":3193,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3194,3196],{"detail":82,"format":4,"mode":83,"style":71,"text":3195,"type":85,"version":4},"6.2",{"detail":82,"format":82,"mode":83,"style":71,"text":3197,"type":85,"version":4}," The Customer ensures a proper software environment: shadow running, an adequate backup system, good system management, protection of uploaded content and security of passwords used for the Service.",{"children":3199,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3200,3202],{"detail":82,"format":4,"mode":83,"style":71,"text":3201,"type":85,"version":4},"6.3",{"detail":82,"format":82,"mode":83,"style":71,"text":3203,"type":85,"version":4}," The Customer refrains from unauthorized use of the Service, for a purpose other than agreed, which causes or may cause damage to the Service and\u002For other customers and\u002For overload and\u002For a malfunction. The Customer is also not permitted to make the use of the Service available to a third party in any way, directly or indirectly.",{"root":3205},{"children":3206,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3207,3212,3217],{"children":3208,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3209,3210],{"detail":82,"format":4,"mode":83,"style":71,"text":3189,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3211,"type":85,"version":4}," De Klant garandeert te allen tijde dat het gebruik van door hem verstrekte gegevens of anderszins, niet in strijd is met wettelijke voorschriften of rechten (van intellectuele-eigendom) van derden. De Klant vrijwaart beChappy tegen alle aanspraken van derden in dat verband en zal alle kosten die daaruit voortvloeien (waaronder volledige advocaatkosten) aan beChappy vergoeden.",{"children":3213,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3214,3215],{"detail":82,"format":4,"mode":83,"style":71,"text":3195,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3216,"type":85,"version":4}," De Klant draagt zorg voor een deugdelijke softwareomgeving: schaduw-draaien, een afdoend back-up systeem, een goed systeembeheer, bescherming van geüploade content en beveiliging van gebruikte wachtwoorden voor de Service.",{"children":3218,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3219,3220],{"detail":82,"format":4,"mode":83,"style":71,"text":3201,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3221,"type":85,"version":4}," De Klant onthoudt zich van het ongeoorloofd gebruik van de Service, voor een ander doel dan overeengekomen, waardoor schade voor de Service en\u002Fof andere klanten en\u002Fof overbelasting en\u002Fof een storing ontstaat of kan ontstaan. Ook is het de Klant niet toegestaan om het gebruik van de Service op enigerlei wijze direct of indirect aan een derde beschikbaar te stellen.",[],{"id":3224,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":3225,"usps":3226,"blockType":101,"subTitle":3227,"heading":3228,"richText":3231,"buttons":3271},"68f2378142bf16186aa1535f","Complaints",[],{"en":26,"nl":26},{"title":3229,"as":104,"color":26,"size":1890},{"en":3225,"nl":3230},"Klachten",{"en":3232,"nl":3253},{"root":3233},{"children":3234,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3235,3241,3247],{"children":3236,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3237,3239],{"detail":82,"format":4,"mode":83,"style":71,"text":3238,"type":85,"version":4},"7.1",{"detail":82,"format":82,"mode":83,"style":71,"text":3240,"type":85,"version":4}," Any complaints (including about invoices) will only be handled by BeChappy if they have reached BeChappy in writing directly within eight (8) days after a defect could reasonably have been detected, with precise details of the nature and basis of the complaints.",{"children":3242,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3243,3245],{"detail":82,"format":4,"mode":83,"style":71,"text":3244,"type":85,"version":4},"7.2",{"detail":82,"format":82,"mode":83,"style":71,"text":3246,"type":85,"version":4}," After the expiry of this period, the Customer is deemed to have approved the delivered, or the invoice respectively, and the right to complain about a performance (or non-performance) of BeChappy lapses.",{"children":3248,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3249,3251],{"detail":82,"format":4,"mode":83,"style":71,"text":3250,"type":85,"version":4},"7.3",{"detail":82,"format":82,"mode":83,"style":71,"text":3252,"type":85,"version":4}," The Customer is in no case authorized to suspend the fulfillment of its obligations.",{"root":3254},{"children":3255,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3256,3261,3266],{"children":3257,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3258,3259],{"detail":82,"format":4,"mode":83,"style":71,"text":3238,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3260,"type":85,"version":4}," Eventuele klachten (ook over facturen) worden door beChappy slechts in behandeling genomen indien zij rechtstreeks binnen acht (8) dagen nadat een gebrek redelijkerwijs had kunnen worden geconstateerd, schriftelijk beChappy hebben bereikt, onder nauwkeurige opgave van de aard en de grond der klachten.",{"children":3262,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3263,3264],{"detail":82,"format":4,"mode":83,"style":71,"text":3244,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3265,"type":85,"version":4}," Na het verstrijken van deze termijn wordt de Klant geacht het geleverde, respectievelijk de factuur, te hebben goedgekeurd en vervalt het recht om te klagen over een prestatie (of niet presteren) van beChappy.",{"children":3267,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3268,3269],{"detail":82,"format":4,"mode":83,"style":71,"text":3250,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3270,"type":85,"version":4}," De Klant is in geen geval bevoegd om de nakoming van haar verplichtingen op te schorten.",[],{"id":3273,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":2579,"usps":3274,"blockType":101,"subTitle":3275,"heading":3276,"richText":3278,"buttons":3351},"68f2377042bf16186aa15355",[],{"en":26,"nl":26},{"title":3277,"as":104,"color":26,"size":1890},{"en":2579,"nl":2580},{"en":3279,"nl":3318},{"root":3280},{"children":3281,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3282,3288,3294,3300,3306,3312],{"children":3283,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3284,3286],{"detail":82,"format":4,"mode":83,"style":71,"text":3285,"type":85,"version":4},"8.1",{"detail":82,"format":82,"mode":83,"style":71,"text":3287,"type":85,"version":4}," The liability of BeChappy due to an attributable shortcoming in the fulfillment of the Agreement or on any legal basis whatsoever, is - except in the case of intent or willful recklessness on the part of BeChappy - limited to compensation of only direct damage and to a maximum of the amount equal to the amount that the Customer paid in the month preceding the damage-causing event and never more than the amount that is covered in a given case by BeChappy's liability insurance.",{"children":3289,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3290,3292],{"detail":82,"format":4,"mode":83,"style":71,"text":3291,"type":85,"version":4},"8.2",{"detail":82,"format":82,"mode":83,"style":71,"text":3293,"type":85,"version":4}," BeChappy's liability is excluded for indirect damage such as consequential damage, lost profit, missed savings, reduced goodwill, etc.). If BeChappy is held liable by third parties who are not party to this agreement in that regard for any damage whatsoever, the Customer indemnifies BeChappy for such damage claims, unless there is intent or willful recklessness on the part of BeChappy.",{"children":3295,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3296,3298],{"detail":82,"format":4,"mode":83,"style":71,"text":3297,"type":85,"version":4},"8.3",{"detail":82,"format":82,"mode":83,"style":71,"text":3299,"type":85,"version":4}," BeChappy is not liable for damage resulting from the use of websites or (user) content to which it refers on its website(s) or Platform.",{"children":3301,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3302,3304],{"detail":82,"format":4,"mode":83,"style":71,"text":3303,"type":85,"version":4},"8.4",{"detail":82,"format":82,"mode":83,"style":71,"text":3305,"type":85,"version":4}," A claim for damages expires by the mere lapse of twelve (12) months after the claim arose.",{"children":3307,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3308,3310],{"detail":82,"format":4,"mode":83,"style":71,"text":3309,"type":85,"version":4},"8.5",{"detail":82,"format":82,"mode":83,"style":71,"text":3311,"type":85,"version":4}," Force majeure means: any circumstance independent of the will of the parties or unforeseen, whereby fulfillment of the agreement can reasonably no longer be required from BeChappy by the other party, such as strikes, excessive sick leave of personnel, business disruptions, internet or other network disruptions, government regulations, sabotage or aggression, natural disasters, as well as attributable shortcomings at its suppliers, whereby BeChappy can no (longer) fulfill its obligations to the Customer.",{"children":3313,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3314,3316],{"detail":82,"format":4,"mode":83,"style":71,"text":3315,"type":85,"version":4},"8.6",{"detail":82,"format":82,"mode":83,"style":71,"text":3317,"type":85,"version":4}," If a force majeure situation occurs, BeChappy is not liable for the damage that the Customer suffers due to the shortcoming and BeChappy is entitled to suspend the execution of the agreement or to definitively dissolve the agreement, without being liable for damages.",{"root":3319},{"children":3320,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3321,3326,3331,3336,3341,3346],{"children":3322,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3323,3324],{"detail":82,"format":4,"mode":83,"style":71,"text":3285,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3325,"type":85,"version":4}," De aansprakelijkheid van beChappy wegens een toerekenbare tekortkoming in de nakoming van de Overeenkomst of op welke rechtsgrond dan ook, is - behoudens het geval van opzet of bewuste roekeloosheid aan de zijde van beChappy - beperkt tot vergoeding van uitsluitend directe schade en tot maximaal het bedrag gelijk aan het bedrag dat de Klant in de maand voorafgaand aan de schade brengende gebeurtenis betaald heeft en nooit meer dan het bedrag dat in een voorkomend geval wordt gedekt door de aansprakelijkheidsverzekering van beChappy.",{"children":3327,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3328,3329],{"detail":82,"format":4,"mode":83,"style":71,"text":3291,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3330,"type":85,"version":4}," De aansprakelijkheid van beChappy is uitgesloten voor indirecte schade zoals gevolgschade, gederfde winst, gemiste besparingen, verminderde goodwill etc.). Indien beChappy door derden, die geen partij zijn bij deze overeenkomst, in dat verband wordt aangesproken ter zake van schade, welke dan ook, vrijwaart de Klant beChappy voor dergelijke schadeaanspraken, tenzij er sprake is van opzet of bewuste roekeloosheid aan de zijde van beChappy.",{"children":3332,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3333,3334],{"detail":82,"format":4,"mode":83,"style":71,"text":3297,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3335,"type":85,"version":4}," beChappy is niet aansprakelijk voor de schade die voortvloeit uit het gebruik van de websites of (gebruikers) content waarnaar zij op haar website(s) of Platform verwijst.",{"children":3337,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3338,3339],{"detail":82,"format":4,"mode":83,"style":71,"text":3303,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3340,"type":85,"version":4}," Een vordering tot schadevergoeding vervalt door het enkele verloop van twaalf (12) maanden na het ontstaan van de vordering.",{"children":3342,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3343,3344],{"detail":82,"format":4,"mode":83,"style":71,"text":3309,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3345,"type":85,"version":4}," Onder overmacht wordt verstaan: elke van de wil van partijen onafhankelijke c.q. onvoorziene omstandigheid, waardoor nakoming van de overeenkomst redelijkerwijs door de wederpartij niet meer van beChappy kan worden verlangd, zoals werkstaking, bovenmatig ziekteverzuim van personeel, bedrijfsstoringen, internet- of andere netwerkstoringen, overheidsregels, sabotage of agressie, natuurrampen, alsmede toerekenbare tekortkomingen bij haar leveranciers, waardoor beChappy haar verplichtingen jegens de Klant niet (meer) kan nakomen.",{"children":3347,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3348,3349],{"detail":82,"format":4,"mode":83,"style":71,"text":3315,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3350,"type":85,"version":4}," Indien zich een overmachtssituatie voordoet is beChappy niet aansprakelijk voor de schade die de Klant wegens de tekortkoming lijdt en is beChappy gerechtigd om de uitvoering van de overeenkomst op te schorten of de overeenkomst definitief te ontbinden, zonder schadeplichtig daarvoor te zijn.",[],{"id":3353,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":3354,"usps":3355,"blockType":101,"subTitle":3356,"heading":3357,"richText":3360,"buttons":3378},"68f2377742bf16186aa15357","Processing of Personal Data",[],{"en":26,"nl":26},{"title":3358,"as":104,"color":26,"size":1890},{"en":3354,"nl":3359},"Verwerking persoonsgegevens",{"en":3361,"nl":3370},{"root":3362},{"children":3363,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3364],{"children":3365,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3366,3368],{"detail":82,"format":4,"mode":83,"style":71,"text":3367,"type":85,"version":4},"9.1",{"detail":82,"format":82,"mode":83,"style":71,"text":3369,"type":85,"version":4}," In the context of the execution of the Service on the basis of the Agreement, BeChappy becomes aware of personal data and processes it for the Customer. Because of this fact, a processing agreement has been added as an appendix to these general terms and conditions. When the Customer agrees to the general terms and conditions, the Customer also agrees to the processing agreement.",{"root":3371},{"children":3372,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3373],{"children":3374,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3375,3376],{"detail":82,"format":4,"mode":83,"style":71,"text":3367,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3377,"type":85,"version":4}," In het kader van de uitvoering van de Service op grond van de Overeenkomst, krijgt beChappy kennis van persoonsgegevens en verwerkt deze voor de Klant. Vanwege dit feit is er een verwerkersovereenkomst als bijlage toegevoegd aan deze algemene voorwaarden. Wanneer de Klant instemt met de algemene voorwaarden, gaat de Klant dus ook akkoord met de verwerkersovereenkomst.",[],{"id":3380,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":3381,"usps":3382,"blockType":101,"subTitle":3383,"heading":3384,"richText":3387,"buttons":3405},"68f2377c42bf16186aa15359","Changes to the General Terms and Conditions",[],{"en":26,"nl":26},{"title":3385,"as":104,"color":26,"size":1890},{"en":3381,"nl":3386},"Wijzingen van de algemene voorwaarden",{"en":3388,"nl":3397},{"root":3389},{"children":3390,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3391],{"children":3392,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3393,3395],{"detail":82,"format":4,"mode":83,"style":71,"text":3394,"type":85,"version":4},"10.1",{"detail":82,"format":82,"mode":83,"style":71,"text":3396,"type":85,"version":4}," BeChappy is authorized to make changes to these general terms and conditions. BeChappy will send the amended terms and conditions to the Customer in a timely manner. If no time of entry into force has been communicated, the changes will enter into force vis-à-vis the Customer as soon as the change has been communicated to them.",{"root":3398},{"children":3399,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3400],{"children":3401,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3402,3403],{"detail":82,"format":4,"mode":83,"style":71,"text":3394,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3404,"type":85,"version":4}," beChappy is bevoegd wijzigingen in deze algemene voorwaarden aan te brengen. beChappy zal de gewijzigde voorwaarden tijdig aan de Klant toezenden. Indien geen tijdstip van inwerkingtreden is medegedeeld treden de wijzigingen jegens de Klant in werking zodra hem de wijziging is medegedeeld.",[],{"id":3407,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":3408,"usps":3409,"blockType":101,"subTitle":3410,"heading":3411,"richText":3414,"buttons":3443},"68f2378042bf16186aa1535d","Applicable Law and Disputes",[],{"en":26,"nl":26},{"title":3412,"as":104,"color":26,"size":1890},{"en":3408,"nl":3413},"Toepasselijk recht en geschillen",{"en":3415,"nl":3430},{"root":3416},{"children":3417,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3418,3424],{"children":3419,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3420,3422],{"detail":82,"format":4,"mode":83,"style":71,"text":3421,"type":85,"version":4},"11.1",{"detail":82,"format":82,"mode":83,"style":71,"text":3423,"type":85,"version":4}," All Agreements concluded with BeChappy are governed by Dutch law.",{"children":3425,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3426,3428],{"detail":82,"format":4,"mode":83,"style":71,"text":3427,"type":85,"version":4},"11.2",{"detail":82,"format":82,"mode":83,"style":71,"text":3429,"type":85,"version":4}," Any disputes between the Customer and BeChappy will - when it appears that the parties cannot reach agreement in mutual consultation - be judged by the competent judge of the District Court of The Hague.",{"root":3431},{"children":3432,"direction":26,"format":71,"indent":82,"type":92,"version":4,"textFormat":4},[3433,3438],{"children":3434,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3435,3436],{"detail":82,"format":4,"mode":83,"style":71,"text":3421,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3437,"type":85,"version":4}," Alle met beChappy gesloten Overeenkomsten worden beheerst door het Nederlands recht.",{"children":3439,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":4,"textStyle":71},[3440,3441],{"detail":82,"format":4,"mode":83,"style":71,"text":3427,"type":85,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3442,"type":85,"version":4}," Eventuele geschillen tussen de Klant en beChappy zullen - wanneer blijkt dat partijen in onderling overleg niet tot overeenstemming komen - worden berecht door de bevoegde rechter van de Rechtbank Den Haag.",[],{"id":3445,"container":68,"padding":1884,"margin":70,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":3446,"blockType":2205,"richText":3447},"68f2386042bf16186aa1536b","Version Sept. 2025",{"en":3448,"nl":3454},{"root":3449},{"children":3450,"direction":26,"format":71,"indent":82,"type":92,"version":4},[3451],{"children":3452,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[3453],{"detail":82,"format":82,"mode":83,"style":71,"text":3446,"type":85,"version":4},{"root":3455},{"children":3456,"direction":26,"format":71,"indent":82,"type":92,"version":4},[3457],{"children":3458,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[3459],{"detail":82,"format":82,"mode":83,"style":71,"text":3460,"type":85,"version":4},"Versie sept. 2025",{"title":3462,"description":3465,"image":3468},{"en":3463,"nl":3464},"beChappy - Terms & Conditions","beChappy - Algemene Voorwaarden",{"en":3466,"nl":3467},"Read BeChappy's terms and conditions: clear rules for using our platform, your rights and obligations as a user.","Lees de BeChappy algemene voorwaarden: duidelijke regels voor gebruik van ons platform, je rechten en plichten als gebruiker.",{"en":26,"nl":26},"2026-04-01T14:56:25.043Z","2025-10-17T12:36:59.328Z",{"id":94,"lastModifiedBy":60,"interfaceTitle":755,"title":3472,"slug":3474,"blocks":3476,"meta":3595,"updatedAt":785,"createdAt":786,"_status":203},{"en":759,"nl":3473},"Veel gestelde vragen",{"en":760,"nl":3475},"veel-gestelde-vragen",[3477,3512],{"id":763,"image":3478,"orientation":66,"direction":67,"container":68,"padding":69,"margin":764,"backgroundType":26,"backgroundColor":26,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":26,"blockType":73,"pill":3480,"title":3482,"richText":3484,"buttons":3511},{"id":65,"alt":804,"cloudflareId":805,"transformations":3479,"selectedVariant":19,"updatedAt":816,"createdAt":816,"url":810,"thumbnailURL":810,"filename":817,"mimeType":43,"filesize":818,"width":819,"height":820,"focalX":47,"focalY":47},{"square":807,"vertical":808,"modernSmartphone":809,"public":810,"univisium":811,"portrait":812,"polyvision":813,"fullscreen":814,"HDVideo":815},{"title":3481,"icon":26,"color":26,"variant":26,"size":26},{"en":26,"nl":26},{"en":766,"nl":3483},"Wat is nou eigenlijk beChappy?",{"en":3485,"nl":3494},{"root":3486},{"children":3487,"direction":26,"format":71,"indent":82,"type":92,"version":4},[3488,3491],{"children":3489,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[3490],{"detail":82,"format":82,"mode":83,"style":71,"text":773,"type":85,"version":4},{"children":3492,"direction":26,"format":71,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[3493],{"detail":82,"format":82,"mode":83,"style":71,"text":777,"type":85,"version":4},{"root":3495},{"children":3496,"direction":26,"format":71,"indent":82,"type":92,"version":4},[3497,3507],{"children":3498,"direction":26,"format":86,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[3499,3501,3502,3504,3505],{"detail":82,"format":82,"mode":83,"style":71,"text":3500,"type":85,"version":4},"Hoi! Ik ben beChappy, je slimme administratiebuddy.",{"type":341,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3503,"type":85,"version":4},"Ik krijg vaak dezelfde vragen: van “Hoe upload ik een bonnetje?” tot “Kan ik ritten automatisch bijhouden?”",{"type":341,"version":4},{"detail":82,"format":82,"mode":83,"style":71,"text":3506,"type":85,"version":4},"Hier vind je de antwoorden, snel, duidelijk en zonder gedoe.",{"children":3508,"direction":26,"format":86,"indent":82,"type":87,"version":4,"textFormat":82,"textStyle":71},[3509],{"detail":82,"format":82,"mode":83,"style":71,"text":3510,"type":85,"version":4},"Zie je je vraag er niet tussen staan? Geen probleem! Stuur me gewoon een berichtje in whatsapp en ik help je meteen!",[],{"id":780,"container":68,"padding":69,"margin":70,"backgroundType":97,"backgroundColor":98,"backgroundImage":26,"textColor":26,"colorScheme":71,"blockName":26,"blockType":781,"items":3513},[3514,3526,3536,3546,3556,3566,3576,3585],{"id":4,"lastModifiedBy":4,"interfaceTitle":3515,"label":3516,"headingSize":26,"tag":104,"icon":26,"trailingIcon":26,"content":3519,"color":3522,"variant":3523,"size":69,"disabled":26,"updatedAt":3524,"createdAt":3525},"FAQ - Why do I always work with an e-invoice?",{"en":3517,"nl":3518},"Why do I always work with an e-invoice?","Waarom werk ik altijd met een e-factuur?",{"en":3520,"nl":3521},"Because it's faster and smarter. An e-invoice goes directly into your accounting, without errors or extra work. No PDF hassle, just right from the start.","Omdat dat sneller en slimmer is. Een e-factuur gaat rechtstreeks je boekhouding in, zonder foutjes of extra werk. Geen pdf-gedoe, maar gewoon meteen goed.","primary","soft","2025-12-02T08:21:15.987Z","2025-10-17T12:18:19.278Z",{"id":60,"lastModifiedBy":4,"interfaceTitle":3527,"label":3528,"headingSize":26,"tag":104,"icon":26,"trailingIcon":26,"content":3531,"color":3522,"variant":3523,"size":69,"disabled":26,"updatedAt":3534,"createdAt":3535},"FAQ - What is Peppol and do I need it?",{"en":3529,"nl":3530},"What is Peppol and do I need it?","Wat is Peppol en heb ik dat nodig?",{"en":3532,"nl":3533},"Peppol is a secure digital highway for invoices. Many companies and governments are already using it. In Belgium, it will even become mandatory from 2026. Good news: I am already connected to it. You don’t have to arrange anything.","Peppol is een veilige digitale snelweg voor facturen. Veel bedrijven en overheden gebruiken het al. In België wordt het zelfs verplicht vanaf 2026. Goed nieuws: ik ben er al op aangesloten. Jij hoeft dus niks te regelen.","2025-12-02T08:21:15.962Z","2025-10-17T12:18:59.446Z",{"id":65,"lastModifiedBy":4,"interfaceTitle":3537,"label":3538,"headingSize":26,"tag":104,"icon":26,"trailingIcon":26,"content":3541,"color":3522,"variant":3523,"size":69,"disabled":26,"updatedAt":3544,"createdAt":3545},"FAQ - How do I connect to Peppol?",{"en":3539,"nl":3540},"How do I connect to Peppol?","Hoe sluit ik aan op Peppol?",{"en":3542,"nl":3543},"I do that for you. You send your invoices through me, and I ensure they arrive via Peppol or email. It couldn't be easier.","Dat doe ik voor je. Jij stuurt je facturen via mij, ik zorg dat ze via Peppol of e-mail aankomen. Makkelijker kan niet.","2025-12-02T08:21:15.930Z","2025-10-17T12:20:24.691Z",{"id":53,"lastModifiedBy":4,"interfaceTitle":3547,"label":3548,"headingSize":26,"tag":104,"icon":26,"trailingIcon":26,"content":3551,"color":3522,"variant":3523,"size":69,"disabled":26,"updatedAt":3554,"createdAt":3555},"FAQ - How do I know that my invoice has been successfully delivered?",{"en":3549,"nl":3550},"How do I know that my invoice has been successfully delivered?","Hoe weet ik dat mijn factuur echt is afgeleverd?",{"en":3552,"nl":3553},"I always let you know when your invoice has arrived. This way, you maintain control without any worries.","Ik laat je altijd weten wanneer je factuur is aangekomen. Zo hou je zelf de controle, zonder zorgen.","2025-12-02T08:21:15.901Z","2025-10-17T12:21:44.770Z",{"id":94,"lastModifiedBy":4,"interfaceTitle":3557,"label":3558,"headingSize":26,"tag":104,"icon":26,"trailingIcon":26,"content":3561,"color":3522,"variant":3523,"size":69,"disabled":26,"updatedAt":3564,"createdAt":3565},"FAQ - Can I also process receipts or purchase invoices?",{"en":3559,"nl":3560},"Can I also process receipts or purchase invoices?","Kan ik ook bonnetjes of inkoopfacturen verwerken?",{"en":3562,"nl":3563},"Certainly! You just take a photo or forward the file, and I will organize it neatly.","Zeker! Je maakt gewoon een foto of stuurt het bestand door, en ik zet het netjes klaar.","2025-12-02T08:21:15.923Z","2025-10-17T12:23:49.110Z",{"id":754,"lastModifiedBy":4,"interfaceTitle":3567,"label":3568,"headingSize":26,"tag":104,"icon":26,"trailingIcon":26,"content":3571,"color":3522,"variant":3523,"size":69,"disabled":26,"updatedAt":3574,"createdAt":3575},"FAQ - What do I need to get started?",{"en":3569,"nl":3570},"What do I need to get started?","Wat heb ik nodig om te starten?",{"en":3572,"nl":3573},"Just your phone and your details (such as your Chamber of Commerce and VAT number). After that, I will do the work for you.","Alleen je telefoon en je gegevens (zoals KvK en btw-nummer). Daarna doe ik het werk voor je.","2025-12-02T08:21:15.887Z","2025-10-17T12:25:44.322Z",{"id":783,"lastModifiedBy":4,"interfaceTitle":3577,"label":3578,"headingSize":26,"tag":104,"icon":26,"trailingIcon":26,"content":3581,"color":3522,"variant":3523,"size":69,"disabled":26,"updatedAt":3524,"createdAt":3584},"FAQ - What if my customer does not use Peppol?",{"en":3579,"nl":3580},"What if my customer does not use Peppol?","Wat als mijn klant geen Peppol gebruikt?",{"en":3582,"nl":3583},"No problem. Then I simply send an email with a PDF or UBL. I adapt to what is needed.","Geen probleem. Dan stuur ik gewoon een e-mail met een pdf of UBL. Ik pas me aan wat nodig is.","2025-10-17T12:26:41.024Z",{"id":28,"lastModifiedBy":4,"interfaceTitle":3586,"label":3587,"headingSize":26,"tag":104,"icon":26,"trailingIcon":26,"content":3590,"color":3522,"variant":3523,"size":69,"disabled":26,"updatedAt":3593,"createdAt":3594},"FAQ - Kan ik via beChappy ook andere documenten sturen?",{"en":3588,"nl":3589},"Can I also send other documents via beChappy?","Kan ik via beChappy ook andere documenten sturen?",{"en":3591,"nl":3592},"Yes, of course. Think of credit notes, orders, and delivery notes. Everything digital, everything neatly organized.","Ja hoor. Denk aan creditnota’s, orders en pakbonnen. 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